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Terms & Conditions

Welcome to Mayurmati! These Terms & Conditions govern the purchase and use of our 11 Ayurveda Hair Spray and other hair care products. By placing an order or using our products, you agree to comply with these terms.

1. Product Usage

  • Our products are 100% herbal and chemical-free, designed for external use only.
  • Results may vary depending on hair type, scalp condition, and usage consistency.
  • We recommend a patch test before full application to ensure no allergic reactions occur.
  • Avoid contact with eyes. If irritation or discomfort occurs, stop use immediately and consult a healthcare professional.

2. Order & Payment

  • Orders can be placed only through our official website.
  • We accept secure online payments through trusted payment gateways.
  • Orders cannot be canceled once they have been dispatched.

3. Shipping & Delivery

  • Orders are processed and shipped within 2-3 business days of purchase.
  • Estimated delivery time is 5-7 business days, depending on the delivery location.
  • We are not responsible for shipping delays caused by unforeseen circumstances such as weather conditions, government restrictions, or courier issues.

4. Return & Refund Policy

  • We offer a 7-day return policy for unused and unopened products in their original packaging.
  • To initiate a return, customers must provide a valid proof of purchase (receipt or order confirmation).
  • Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
  • For hygiene and safety reasons, used or opened products are not eligible for return.

5. Liability Disclaimer

  • Our products are formulated with pure Ayurvedic ingredients and are safe for general use. However, individual results may vary.
  • By purchasing and using our products, you acknowledge and accept full responsibility for any individual results.
  • We are not responsible for any adverse reactions due to improper use or allergies.

6. Intellectual Property

  • All content, branding, and formulations are the exclusive property of Mayurmati.
  • Unauthorized reproduction, distribution, or modification of our products, content, or brand assets is strictly prohibited.

7. Contact Information

For any queries, feel free to contact our customer support team:

📞 Customer Support: +91 8249691094

📧 Email: mayurmatiofficial@gmail.com